Your data belongs to you.
Full stop.
Organisational knowledge is a company's most sensitive asset. That's why data protection is not something we added later – it has been part of the architecture from day one.
The key facts
Data storage in Germany
All data is stored exclusively on servers in Germany. Processing by AI models takes place within the EU, so your data never leaves the European legal area. The platform operates inside a closed virtual private cloud.
GDPR-compliant & independently reviewed
Privacy by design from day one. Our product is developed under the scrutiny and with the advice of Qualitybase, an independent data protection consultancy and external watchdog.
AI made in Europe
All AI-related services are developed and continuously adapted in line with the EU AI Act.
Complete tenant isolation
Every organisation operates in its own fully isolated environment. There is no shared data layer – not for documents, not for knowledge, not for search results.
Encryption
All communication is encrypted via HTTPS. The connection to the GPU server for speech recognition and embedding runs through a dedicated VPN tunnel.
Hallucination-free
EPINOIA only answers based on captured knowledge. If a piece of information hasn't been recorded, the system says so explicitly – rather than making something up.
Full deletion
On request, all tenant data is completely and verifiably removed – documents, interviews, user records, everything. The deletion process is logged.
Data export at any time
If you choose to terminate the contract, all data can be exported for you – documents as well as interview transcripts. The knowledge you've built up belongs to you, not to us.
Role-based access control
Depending on the topic, every person can share knowledge or use it. In future, your organisation will decide centrally which content is visible to whom.
Still have questions about data protection?
We're happy to answer your questions personally.
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